Warranty information

TO THE ORIGINAL PURCHASE:

  • 3 year warranty on paint work
  • 3 year warranty on structural integrity on the fiberglass canopy shell
  • 12 months warranty to any moving component (excluding glass)from the original date of purchase.
  • Any component found by Carryboy Australia Pty., Ltd. (ABN 31 138 043 339) to be defective, the said defective part (s) will be replaced without charge for parts or labor.

WARRANTY DOES NOT APPLY TO THE FOLLOWING CATEGORIES:

  • Extreme or abnormal off-road usage
  • Abuse, misuse, negligence, accidental damage
  • Modification to the product or its components
  • Lack of regular care and maintenance
  • Paint scuffing to vehicle caused by a canopy
  • Driving with rear door in an open position
  • Gelcoat cracking is a characteristic of fiberglass and does not constitute a structural defect.

Faulty product returns

If you suspect the product may be faulty or has been damaged in transit please contact us at info@carryboy.com.au and provide your invoice number and/or order number along with photo evidence of any issues within 24 hours of receipt of goods.

Your product including all items in the box will be requested to be sent back to Carryboy Australia Head office. Once we receive the product, we will assess the fault/damage and you will be contacted via email to organize a replacement. 

We do not accept returns for simply change of mind.

Disclaimer

3.1 Carryboy Australia shall not be liable for any damages or losses resulting from the use of the products.

3.2 Carryboy Australia makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the product or the information, products, services, or related graphics contained in the product for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of the country in which Carryboy Australia is based, without giving effect to any principles of conflicts of law.

By purchasing these products, you agree to be bound by the above terms and conditions. If you do not agree to the above terms and conditions, you should not use these products.

Carryboy Australia-wide

Carryboy products are available Australia wide. Contact us for more information or use our store locator to find your nearest stockist.

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